Returns & Exchanges
Return Policy
Category-Based Return Policy
Return policy varies based on the product category. Each product has its own specific return and exchange period as mentioned on the product page.
Return Periods by Category
- • Clothing: 7-15 days (varies by brand)
- • Footwear: 7-10 days
- • Accessories: 10-14 days
- • Electronics: 3-7 days
- • Beauty Products: No returns (hygiene reasons)
Condition Requirements
- • Items must be unworn and in original condition
- • Original tags must be attached
- • Items must be in original packaging
- • No signs of wear, damage, or alteration
Exchange Policy
Size & Color Exchanges
Free exchanges for different sizes or colors within the return period specified for each product category.
Exchange Process
- • Contact customer service to initiate exchange
- • Receive prepaid return label
- • Ship original item back to us
- • New item ships once we receive the return
Non-Returnable Items
- • Underwear and intimate apparel
- • Swimwear (unless tags attached)
- • Personalized or customized items
- • Items marked as "Final Sale"
- • Gift cards and digital products